The item you are purchasing is a pre-pay, pre-order, and special order, and wait extended time frame item. Please note your credit card now require for items that do not ship inside of 30 days, a reminder that all sale are final. Please re-agree to these terms and conditions. These terms were mentioned on the webpage, on the checkout screen and we are going to make you agree a third time.
Our return policy is no refunds, exchanges, or company credits on special orders.
All tracking, warranty, and shipping claims, must be done by email.
Special orders include and not limited to equipment purchased just before, during or after a natural disaster (virus control and containment supplies,) out of stock items, and custom manufactured items. If a customer ships back a non-returnable item, the customer will be responsible for shipping to have the item(s) returned back to them. Full factory warranty on brand new items. Some items can take 90 days to 6 months to arrive! Please be willing to wait! Items valued over $250 require a signature so, please download the UPS smart phone app. This will allow you to sign for the package on the phone as well as redirect the package to be held at the UPS store at the local shopping center.
Please print out and sign this invoice / order, place your state issued ID on the invoice and email or fax back to us. https://www.steam-brite.com/contact_us.php Please do not email or fax your copy of your ID on a separate piece of paper, rather your ID must be placed on top of your invoice. Do not cover these agreed terms / rules with your ID. VISA, MC, and Discover require these rules are visible on your invoice. We will not accept AMEX. You can also pay by wire transfer if you do not want to sign this again. If you do not place your ID on top of the order/invoice it will not be accepted. Please make sure your signature on the invoice is close to the same location as your ID.
