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The WATER CLAW Sub-Surface Spot Lifter works on the same principle as our flood tools, but can perform Sub-Surface spot removal with any wet vacuum source, including a truck mount, portable, or wet dry mini-extractor. Standard hose adapter accepts 2 and 1-1/2 hose cuffs.
The basic rule of Sub-Surface spot removal is: any contaminants in carpet and/or pad that can be suspended in a liquid can be extracted out with the WATER CLAW.
Whatever amount of water is introduced to the carpet and pad after limited dwell time can be quickly drawn back out again with the WATERCLAW and typically dry out completely overnight.
Be sure the area under the spot lifter is saturated through both carpet and pad. The tool can be picked up and repositioned, or slowly dragged across the saturated area.
The WATER CLAW Sub-Surface Spot Lifter literally flushes contaminants from carpet face fibers, backing and pad. Amazing results can be achieved on a variety of spotting problems when combined with the professional technician s knowledge of spotting solutions, for example:
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Soda pop: saturate with hot water then apply the CLAW.
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Oils: saturate with a dilution of your favorite degreasing cleaner, WATER CLAW. Then saturate with a rinsing agent to remove cleaner residue and WATER CLAW the area again.
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Soap residue: saturate with a mixture of cold water and defoamer, then WATER CLAW it.
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Pet urine: saturate with your favorite urine liquefier. Allow a small amount of dwell time, followed by the Claw. (Repeat this step as needed.) Then saturate with your favorite urine deodorizer for your final flush and Clawing. (Some single chemicals perform well for both purposes).
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Wicking problems: wicking problems of all kinds can be flushed out with the proper spotting dilutions or even straight water, as determined by the technician.
It is recommended that the technician first explain to the customer the procedure used for Sub-Surface spot removal to avoid alarming the customer during the saturation process. We also suggest that you invite the customer to watch through the clear-top plate the Sub-Surface extraction process being performed. This will greatly impress customers of your expertise & professionalism.
Advanced spot removal training is available to help you tackle the tough spotting problems using the WATER CLAW.
Charges for sub-surface spot removal vary widely for a variety of reasons.
One small spot may require a minimum service charge of $35.00 to $65.00 or more. But if you are already set up on a job, you might charge $5.00 to $20.00 for the same small problem spot. At other times you may choose to perform a complimentary service. For small areas the hand-held Spot Lifter works ideally.
For larger areas such as extensive urine decontamination, you can reduce your time and expense by using the small size stand-on Flood Extractor. Charges can be adjusted according to your time and expenses.
Urine and Odor Decontamination
When performing urine decontamination for odors, charges should be significantly less than the total cost of tear up and replacement of pad and treatment of carpet and floor. Thus saving your customer money while still solving their problem, and making you the hero they will tell their friends about.
The most successful technicians will also provide their customers with a guarantee of complete odor elimination explaining that in some cases, urine contamination can be so extreme that replacement of carpet, pad, and tack strip, as well as treatment of walls and floor are necessary. In these cases the technician will credit the customer the cost of the first process to this second or next level of service, or simply provide the customer a full refund. However when the WATER CLAW is used properly with the right or best chemicals, failure of the WATER CLAWprocess will be rare. It won t take long before your expertise and confidence in sub-surface extraction increases as will your over-all profits.
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